Business intelligence

ePODs - Everything You Need to Know: How You Can Digitize Your Delivery Dockets

May 14, 2025

Electronic Proof of Delivery (ePOD) systems are transforming the logistics and transportation industry by digitizing delivery confirmations. This shift from paper-based methods to digital solutions enhances efficiency, accuracy, and customer satisfaction.

If you’re still relying on paper, here’s why it might be time to make the switch - and how Stratum can help you do it.

What’s an ePOD, Anyway?

An ePOD is just a digital version of your delivery docket. Instead of signing on paper, your drivers can capture signatures, take photos, log timestamps and delivery details right from their phone or tablet. That info gets sent straight back to your system in real time, so your team knows exactly what’s happening on the road. No waiting around, no paperwork bottlenecks, the job gets done and the office team are ready to bill in seconds.

Benefits of Paperless Document Management

It’s about speed, accuracy, and control. Adopting paperless document management offers several advantages. Digital documents are processed and stored more efficiently, reducing administrative tasks.

  • Faster invoicing & reduced admin – No more lost dockets or delays in processing paperwork.
  • Improved accuracy – Digital records minimize human errors and disputes.
  • Enhanced customer experience – Instant delivery confirmations and real-time updates.
  • Better compliance – Secure records for audits and disputes that are available any time.

How to get started with electronic Proof of Delivery:

InCabPro

Our InCab apps turn any smartphone or tablet into a powerful ePOD device. Drivers can see their job list, complete WACs, and capture everything they need for proof of delivery - all in one place. They can upload photos, documents and collect signatures with sign on glass - while updating the office with job notes like product weights, demurrage times and more. As soon as they hit “complete,” the info is synced back to your system. No delays, no paperwork, no stress.

Want to see how it works? Check out InCabPro

WhatsApp Integration

For an even simpler solution, you can integrate your TMS with WhatsApp messaging. Our integration connects the team through WhatsApp with a direct link to your TMS, streamlining communication for the entire business. Quick job assignments, POD management, document sharing, and live updates all available in the TMS without switching systems or picking up the phone.

Integrating with WhatsApp keeps everything simple and familiar - while steering clear of expensive SMS and MMS rates for file sharing. Drivers, staff and subcontractors can start immediately without any additional investments in devices or training.

Conclusion

The adoption of ePOD systems represents a significant advancement in digitizing delivery processes. Solutions like Stratum's InCabPro and WhatsApp integration improve efficiency, accuracy, and customer satisfaction. Leveraging technology to streamline operations is crucial for staying competitive in the evolving logistics industry.

If you’re ready to go digital, we’re here to help. Get in touch and let’s make your delivery process smoother, faster, and paper-free.

Contact us

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