T S Europe, an industry leading UK haulage and warehousing company, faced challenges with their previous TMS. Manual processes, communication gaps, and administrative headaches were getting in the way of business. We asked Tom Stangoe, the Managing Director, to share his story of onboarding with Stratum, and how our system stacked up with the competition.

‍

Here’s what Tom had to say about Stratum TMS -

‍

Introducing T S Europe

"My name’s Tom Stangoe, I am the Managing Director of T S Europe, a UK and European haulage and warehousing company based in Glasgow and Canterbury, UK. We provide a diverse range of logistics services across Europe and the UK including full-load, groupage, ADR work, international shipping, intermodal transport etc."

‍

Challenges with our last TMS

"Before transitioning to Stratum, we were using a so-called "global leader" TMS, but it was far from ideal for our use case. The system itself was not intuitive, requiring us to hire an external consultant at nearly £1000per month just to navigate the system. Things that are easy in Stratum, like booking a job, were overly complicated - with everything needing manual edits in the backend."

‍

So we started looking at our options…

"After analyzing five different systems, we chose Stratum for its ease of use and the clarity it provided us as a business. Compared to the other systems we looked at, Stratum was so much more intuitive. It was like using an iPhone, everything made intuitive sense where it was."

"From the outset, we were impressed with the support team’s assistance during setup and training, and their responsiveness to our questions post-implementation. They customized the system to perfectly fit our needs. With Stratum we streamlined our operations with digitized administration and automated workflows, allowing us to be far more efficient than before. We've significantly reduced the time spent on manual tasks and sped up our invoice turnaround times. "

‍

It was night and day compared to setting up our last TMS. We were instantly impressed with the support team and the training provided.

‍

"The onboarding process with Stratum was seamless, we felt nothing was a trouble and really can’t fault the process. There was constant training and one-to-one support, beyond the initial training which was key for tasks which weren’t performed every day. The team was patient, even with repeated questions, and the training videos were extremely useful for onboarding new staff. The process was quick and managed around our team’s schedule to minimize disruption."

"In summary, Stratum has transformed our logistics operations, making them more efficient and effective. The support and training provided were exceptional, ensuring our team could fully utilize the system."

‍

We highly recommend Stratum for any logistics company looking for a TMS.

‍

Let's find the right solution for you too – contact us or explore our site to learn more about our industry leading transport solutions

‍